The Ritz-Carlton, Astana Hotel - Nur-Sultan (Astana)

The Ritz-Carlton, Astana Hotel - Nur-Sultan (Astana)

$$$$|View on mapNur-Sultan (Astana), Kazakhstan|
8.2
Great49 reviews
75 photos
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Rooms and Guests2 Guests, 1 room
The Ritz-Carlton, Astana Hotel - Nur-Sultan (Astana)
$$$$
Overview

Offering a swimming pool and a fitness suite, The Ritz-Carlton, Astana Hotel is located in the very heart of Nur-Sultan. This hotel features both Wi-Fi throughout the property and a car park on site.

Location

Saryarka Velodrome Sports Complex is about 5 minutes by car from the accommodation and Park Prezidentskiy Parkovka is nearly a 25-minute stroll away. The 5-star hotel is also situated just a short stroll from Baiterek Tower. Within a 5-minute drive of Lovers Park is a perk for guests staying at this property.

For those travelling from afar, Astana airport is 19 minutes' drive away.

Rooms

There are 157 elegant rooms at the Ritz-Carlton, Astana, some of them have large panoramic windows and a marble floor, and modern facilities such as a cable flat-screen TV. They are appointed with a work desk, and also feature a mini fridge bar, coffee and tea making equipment. For more comfort, dressing gowns and shower caps, along with a roll-in shower, are provided. Enjoy views of the city, while staying at this Nur-Sultan hotel.

Eat & Drink

Breakfast is served in the restaurant each morning. Staying in the luxurious Ritz-Carlton, Astana you can choose from 3 restaurants to have dinner at. This accommodation invites guests to the lounge bar to relax with a drink. The restaurant Great Wall Restaurant is situated a short walk to the property.

Leisure & Business

The Ritz-Carlton, Astana features a fitness centre, a sauna, and spa therapy as well as a treatment room, a Jacuzzi, and a sauna for chilling out. You can also relax with beauty therapy, body wraps, and body scrub, and visit a wellness area on site. There is a business centre available for corporate travellers.

Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
Private parking is possible on site for free.
Wireless internet is available in the entire hotel for free.
Other information
Breakfast
A full breakfast is served at the price of KZT 24,000 per person per day. 
Pets
Pets are allowed on request.
Building
Number of floors:25
Number of rooms:157
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Elegant Queen Room
  • Max:
    3 persons
  • Bed options:
    2 Queen Size Beds
  • City view
  • Shower
  • Coffee machine
Executive King Suite
  • Bed options:
    1 King-size bed
  • City view
  • Shower
  • Coffee machine
King Suite
  • Max:
    3 persons
  • Bed options:
    1 King-size bed
  • City view
  • Shower
  • Coffee machine
Show 8 more room typesLess

Facilities

Main facilities

Wi-Fi
Free parking
Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Welcome drink

Coffee shop

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Spa and relaxation

Pedicure

Manicure

Jacuzzi

Facial

Sports & Fitness

  • Fitness centre
  • Yoga class
  • Sports trainer

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Dinner
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Indoor swimming pool
  • Sun loungers
  • Live entertainment
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Make up services

Room view

  • City view
  • Landscape view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show all facilitiesHide facilities

Essential information about The Ritz-Carlton, Astana Hotel

💵 Lowest room price 409 C$
📏 Distance to centre 6.3 km
🗺️ Location rating 10.0
✈️ Distance to airport 13.1 km
🧳 Nearest airport Astana, TSE

Location

Address
The address has been copied.
16 Dostyk Street, Nur-Sultan (Astana), Kazakhstan, 010016
Map view
16 Dostyk Street, Nur-Sultan (Astana), Kazakhstan, 010016
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
Shopping Area
Moskva Shopping Center
530 m
Restaurant
Mokki
40 m
Restaurant
Ozen
30 m
Restaurant
Selfie Restaurant & Bar
30 m
Restaurant
Tarantino Bar & Grill
220 m
Restaurant
Vechnoye Nebo
300 m
Restaurant
Costa Coffee
310 m
Restaurant
La Mansarde
420 m
Restaurant
Revolving Restaurant
330 m
Restaurant
Great Wall Restaurant
340 m
Restaurant
Olivier Restaurant & Bar
480 m
Restaurant
Cafestar
630 m
Restaurant
Emiliya
530 m

Reviews of The Ritz-Carlton, Astana Hotel

8.2 /10
Great
Verified reviews  
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Location10.0
Facilities8.6
Guest reviewsWrite a Review
  • J
    John
    United States
    left 5 reviews
    Wrote a review on 18 Oct
    Great
    Recommends the hotel
    Location8.0
    Rooms5.0
    Service9.0
    Dining8.0
    8.0
    lovely atmosphere
    delicious wraps
    cute presentation
    fish options

    Fantastic afternoon tea experience!

    We had a lovely afternoon tea here, complete with a ballet dancer and pianist. The smoked salmon wraps were delicious, but since my wife and daughter aren't into fish, it left them a bit stuck. The chocolate overload was real—cute presentation but maybe a bit much for some. No complaints about the bar though. it rocked!

    Deluxe Room, 1 King
  • M
    Marshall
    United States
    left 3 reviews
    Wrote a review on 19 Sept
    Perfect
    Recommends the hotel
    Location9.0
    Rooms10.0
    Service9.0
    Dining8.0
    9.0
    stylish room
    indoor pool
    beautiful lounge
    limited breakfast options

    The deluxe room I stayed in was both stylish and spacious, making me feel right at home. I loved relaxing in the indoor pool after a long day and sipping cocktails at the beautiful lounge. Just a heads up, the breakfast could use a little more variety, but it’s still a fantastic place overall! 😊

    Deluxe Room 1 King
  • M
    Michael
    United States
    left 8 reviews
    Wrote a review on 10 Aug
    Perfect
    Recommends the hotel
    Location9.0
    Rooms10.0
    Service10.0
    Dining10.0
    10
    delicious treats
    exceptional service
    stylish room
    basic lobby

    I had a fantastic stay! The afternoon tea was a highlight with live piano and delicious treats. The room was spacious and stylish. The service was exceptional, especially from the staff at Mokki.

    Deluxe Room, 1 King
  • A
    Arthur
    United States
    left 3 reviews
    Wrote a review on 19 Jul
    Perfect
    Recommends the hotel
    Location10.0
    Rooms10.0
    Service10.0
    Dining10.0
    10
    spacious room
    exceptional service
    delightful breakfast

    Would recommend for a city holiday

    Spacious room, exceptional service, with a delightful breakfast that energized my mornings and a fitness center that kept me active during my stay.

    Utterly happy with everything.

    Deluxe Room, 1 King
  • B
    Bill
    United States
    left 4 reviews
    Wrote a review on 14 Jul
    Perfect
    Recommends the hotel
    Location9.0
    Rooms10.0
    Service9.0
    Dining8.0
    9.0
    exquisite design
    attentive staff
    magnificent spa

    Unforgettable Luxury and Exceptional Hospitality

    Our family enjoyed a two-night stay in a Deluxe Room. The room was exquisitely designed, and the staff were incredibly attentive, making us feel truly special. Don't miss the hotel’s magnificent spa for a rejuvenating experience.

    Deluxe Room 1 King
  • J
    Johnny
    United States
    left 15 reviews
    Wrote a review on 07 Jul
    Perfect
    Recommends the hotel
    Location9.0
    Rooms10.0
    Service10.0
    Dining8.0
    9.0
    spacious room
    exceptional staff
    24/7 fitness center
    poor breakfast
    executive lounge

    The Ritz-Carlton provided an excellent experience. The Deluxe Room was spacious, stylish, and well-appointed. The staff, particularly in the club lounge, were exceptional, especially Nina, who made me feel truly welcomed. The fitness center was a fantastic amenity, available 24/7, allowing me to maintain my routine while traveling for work.

    The breakfast in the executive lounge was disappointing.

    Deluxe Room 1 King
  • J
    Jesse
    United States
    left 4 reviews
    Wrote a review on 05 Jul
    Perfect
    Recommends the hotel
    Location9.0
    Rooms10.0
    Service10.0
    Dining8.0
    9.0
    elegant decor
    accessible layout
    kind staff
    limited dining
    flexible options

    The hotel's decor exudes elegance with its lush, modern furnishings and accessible layout, making it easy for seniors to navigate. The staff were kind, always ready to lend a helping hand whenever needed.

    More flexible dining options for seniors would help.

    Deluxe Room, 1 King
  • R
    Robert
    United States
    left 13 reviews
    Wrote a review on 04 Jul
    Needs improvement
    Doesn't recommend the hotel
    Location7.0
    Rooms6.0
    Service5.0
    Dining6.0
    5.0
    stylish room
    fire hazard

    The stylish room was comfortable, but the hair dryer caught fire.

    Deluxe Queen Room With Two Queen Beds
  • T
    Terry
    United States
    left 1 review
    Wrote a review on 01 Jul
    Great
    Recommends the hotel
    Location8.0
    Rooms9.0
    Service9.0
    Dining8.0
    8.0
    stylish room
    attentive staff
    delicious food

    I stayed for 3 nights in a Beautiful Room, 1 King. The amenities are excellent, and the spa was rejuvenating. Room design is modern and stylish. The food at the restaurant was delicious. The staff were cute and attentive. 😊

    Deluxe Room, 1 King
  • W
    Will
    United States
    left 1 review
    Wrote a review on 26 Jun
    Perfect
    Recommends the hotel
    Location9.0
    Rooms10.0
    Service10.0
    Dining9.0
    10
    spacious room
    exceptional staff

    would return anytime

    The deluxe room was super spacious and stylish. Had a 24/7 fitness center which was a big plus for working out while I was there. The staff in the club lounge were amazing, especially Nina, making my stay so much more welcoming. And the breakfast? Yum! Freshly baked croissants and lots of organic juices. Loved it!

    Deluxe Room, 1 King
  • P
    Paul
    United States
    left 1 review
    Wrote a review on 23 Jun
    Great
    Recommends the hotel
    Location9.0
    Rooms9.0
    Service9.0
    Dining9.0
    8.0
    elegant rooms
    attentive staff
    dated areas
    underwhelming spa

    The hotel experience was mostly enjoyable, with elegant rooms and attentive staff. Breakfast stood out, offering high-quality options, but some areas felt dated and the spa was underwhelming. It’s a splendid venue, yet a few improvements could enhance the overall experience.

    Junior Suite
  • E
    Ernest
    United States
    left 1 review
    Wrote a review on 29 May
    Perfect
    Recommends the hotel
    Location9.0
    Rooms10.0
    Service10.0
    Dining5.0
    10
    stylish room
    exceptional staff

    i had a fantastic stay at the ritz-carlton. the deluxe room was spacious and stylish. the club lounge staff were exceptional, especially nina, making me feel truly welcomed. also, the 24/7 fitness center was a major highlight, allowing me to stay fit during the trip.

    can recommend

    Deluxe Room, 1 King
  • A
    Alexis
    United States
    left 2 reviews
    Wrote a review on 27 May
    Perfect
    Recommends the hotel
    Location9.0
    Rooms9.0
    Service10.0
    Dining7.0
    9.0
    stylish room
    really good service
    disappointing breakfast

    I recently enjoyed my stay at The Ritz-Carlton in Nur-Sultan. Especially Nina in the club lounge, provided really good service The room was spacious and stylish. I found the breakfast in the executive lounge to be lacking compared to the main dining area.

    Deluxe Room, 1 King
  • A
    Amanda
    United States
    left 3 reviews
    Wrote a review on 25 May
    Perfect
    Recommends the hotel
    Location9.0
    Rooms10.0
    Service10.0
    Dining10.0
    10
    dedicated service
    amazing breakfast

    Highly Recommend for Business Travelers

    The meeting room I used was a game changer! They provided everything I needed, even stuff not included. That's some serious dedication! And don't get me started on the breakfast, the caviar and bliny were just amazing! It’s like they knew exactly what would make my morning perfect.

    Sure, it wasn’t cheap, but you really get your money’s worth.

    Executive Suite Club Lounge Access 1 King City View

FAQ about The Ritz-Carlton, Astana

What are the top attractions to visit while staying at The Ritz-Carlton, Astana Hotel?
Staying at The Ritz-Carlton, Astana Hotel, you will be 2.3 km from Astana Arena and 2.4 km from Palace of Peace and Reconciliation. If you are willing to explore even more landmarks in Nur-Sultan, consider checking out Alau Ice Palace Stadium set 2.5 km away.
What interesting sites can I visit not far from the The Ritz-Carlton, Astana Hotel?
Baiterek Tower is one of the top-rated landmarks (9/10) placed within a 9-minute walk from the The Ritz-Carlton, Astana Hotel.
Is there a parking at The Ritz-Carlton, Astana Hotel hotel?
Yes, The Ritz-Carlton, Astana Hotel hotel features a car park on site.
Can I have lunch or dinner next to the Nur-Sultan hotel?
Restaurants near the Nur-Sultan hotel include Revolving Restaurant (within easy walking distance of the property) as well as La Mansarde (450 meters away).
Can I have breakfast at the hotel?
Yes, guests can enjoy breakfast, served daily in the restaurant of the hotel.
What time is check-in and check-out at the The Ritz-Carlton, Astana Hotel hotel?
Guests of the The Ritz-Carlton, Astana Hotel hotel can check in from 15:00 to 23:59 and check out from 12:00.
What payment methods are available in The Ritz-Carlton, Astana Hotel?
At The Ritz-Carlton, Astana Hotel, you can pay using сash, Visa, and American Express.
What room types are available at the hotel?
Grand Deluxe Room, Executive King Suite, and Deluxe King Room are among the room types available at the hotel.
Which amenities are included in the rooms at The Ritz-Carlton, Astana Hotel?
Each room at The Ritz-Carlton, Astana Hotel offers a flat-screen TV with satellite channels, some units feature private bathrooms along with a hairdryer and a roll-in shower.
Is The Ritz-Carlton, Astana Hotel accessible to people with disabilities?
Yes, rooms with accessible facilities and wheelchair access are provided at The Ritz-Carlton, Astana Hotel for guests with special needs.
Which facilities are available in The Ritz-Carlton, Astana Hotel?
The Ritz-Carlton, Astana Hotel is equipped with a cash machine and currency exchange as well as a safe deposit box and 24-hour security for safety purposes.
What spa facilities does the Nur-Sultan hotel offer?
Pampering amenities in the Nur-Sultan hotel include a treatment room, a steam room, and a Jacuzzi.
Is there a swimming pool in The Ritz-Carlton, Astana Hotel?
Yes, The Ritz-Carlton, Astana Hotel features a swimming pool.

Best-Rated The Ritz-Carlton Company, L.L.C Hotels around Nur-Sultan (Astana)

Experience the ultimate luxury at The Ritz-Carlton Company, L.L.C, where attention to detail is unparalleled. This globally renowned brand stands for exceptional service, exquisite dining, and immaculate amenities. From the moment you step inside, you're met with warmth and elegance, and you can relax knowing every need will be met. The Ritz-Carlton Company, L.L.C: where comfort and sophistication go hand in hand.

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Rooms and Guests2 Guests, 1 room